At XQzeet, your trust means everything to us. We know you are sharing more than just information, you are sharing your confidence in our brand. That is why we take your privacy seriously and are committed to protecting your personal data every step of the way. This policy explains how we collect, use, and safeguard your information whenever you visit our website, place an order, or subscribe to our updates.
1. Information We Collect
When you interact with XQzeet, we may collect details such as your name, email address, shipping and billing information, phone number, payment details processed securely by trusted third-party providers, and your shopping preferences. We may also collect device and browser data, like IP address and language preference, to help us improve your experience.
To make your shopping journey smoother, our website uses cookies. Cookies allow us to remember items in your cart, recognize you when you return, and better understand how our site is used. Some cookies disappear when you close your browser, while others may stay on your device for up to 24 months. You can adjust your browser settings to manage or disable cookies, but please note that certain features, such as the shopping cart, may not work properly without them.
2. How We Use Your Information
We use the information you provide to process your orders, confirm payments, ship products, and keep you updated about your purchases. It also helps us personalize recommendations, handle returns or exchanges, and respond to any customer service requests.
If you subscribe to our marketing messages, we will send you updates on promotions, styling tips, product launches, and offers that we believe you will enjoy. You are free to unsubscribe from these communications at any time.
3. Communication with You
You will receive service-related updates such as order confirmations, delivery notices, and account changes when necessary. These are essential to completing your transactions and cannot be opted out of while your account remains active.
In addition, if you have chosen to subscribe, you may receive promotional emails or SMS messages about new arrivals, special discounts, or brand updates. The frequency of these messages may vary depending on your activity with us, and you always have the option to manage or cancel your subscriptions.
4. Children’s Privacy
XQzeet’s services are designed for individuals aged 16 and older. We do not knowingly collect personal information from anyone under 16 without parental or guardian consent. If we ever discover that data has been collected from a child under 13, we will delete it immediately.
5. Data Protection
We use industry-standard security measures to protect your information, including SSL (Secure Sockets Layer) encryption for all financial transactions. Access to your personal information is limited to authorized team members who need it to perform their roles, and we partner only with reputable providers for payment and shipping.
While we take every precaution to protect your data, no online transmission can be guaranteed as completely secure. By using our services, you acknowledge that some level of risk is inherent in sharing data online, but you can trust that we will always do our best to keep your information safe.
6. Sharing Information with Partners
To serve you better, we may share certain information with trusted third-party partners. This includes delivery services to ship your orders, payment providers to process secure transactions, and analytics platforms to help us understand shopping behavior. These partners only receive the data necessary to perform their services, and we require them to handle it responsibly. XQzeet will never sell, rent, or trade your personal information to outside parties.
7. Your Rights and Choices
You are in control of your personal data. If you would like your account and all related information permanently deleted, you can request this at any time, and we will process it within 48 hours. You may also unsubscribe from promotional communications by clicking the link at the bottom of any marketing email or replying “STOP” to SMS messages. Depending on where you live, you may have additional rights over your personal information, which are described below for U.S. residents.
8. Privacy Rights for U.S. Residents
If you live in California or another U.S. state with similar laws, you may have extra privacy rights under regulations such as the California Consumer Privacy Act (CCPA/CPRA). These include the right to know what personal data we collect, the right to request corrections or deletions, and the right to opt out of data being shared for advertising purposes. Exercising these rights will never affect the level of service you receive from XQzeet. You can exercise these rights at any time by contacting us at support@xqzeet.com.
9. Corporate and Business Affairs
As our business grows, there may be times when XQzeet undergoes a merger, acquisition, restructuring, joint venture, or similar event. In such cases, your personal data may be transferred to the new entity as part of the business assets. Any such transfer will comply with applicable privacy laws, and we will continue to respect your rights over your information.
10. Updates to This Policy
We may update this Privacy & Security Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to our services. Any updates will be posted on this page with a revised “Last Updated” date, and significant changes may also be communicated to you directly through email or a notice on our website.